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Testimonials

What Our Customers Are Saying About Us

Everyone who comes into contact with Professional Automotive Services, Inc. is important to us. Read what our customers, our community, and our colleagues think of us:

 


From Donna Miller of Greenwood, SC
“I moved to Greenwood recently and my car needed to be serviced. I found a coupon for Professional Automotive. The shop was close to home, so I decided to give it a try. I am glad I did. The staff was friendly, clean and professional. The waiting area was neat and comfortable.

“The service was completed before I got a chance to get too comfortable in the arm chair. Much to my surprise, I got a call from Professional Automotive a few days after my car was serviced and they asked me how was their service! Wow! I mentioned to my husband how impressive that was. We decided if Professional Automotive would show that much care for an oil change, then they would show as much care for other automotive needs. No need for us to go anywhere else! Thanks for caring guys!”

From Eddie L. Rivers, Guidance Counselor
“Career Day at Ninety Six High School, on February 28, 1997 seemed to be a success. I would like to thank you for helping to make the day successful. The contribution of your support and valuable time imparted a vast amount of career information to our students.

“Thank You again for helping to make our Career Day such a positive experience.”

From Mike Lane, RUS Rep
“Just a line or two to let you know that I really enjoyed being your service rep. and hope I’ve done a good job for you. I have taken another service rep. job with RUS. Thomas, I have to say that your automotive shop is the nicest and cleanest I have ever seen. Someone who takes as much pride in keeping an automotive shop cleaner than most restaurants you see now, you can’t help but feel proud to service a business like yours. You all were very nice and Gwynn had a super personality. Will miss you all greatly.”

From Chalmers Haas, Orchestra Manager, Charleston Symphony Orchestra
“I wanted to express to you and your staff my deepest appreciation for the service I received from Professional Automotive when I was in Greenwood in March of 1998. I had an emergency situation in which the running lights and tail lights on the orchestra’s equipment truck were inoperative. I was in the middle of a tour with the orchestra and needed this problem fixed immediately.

“Your staff fit me into the schedule and I was on my way in a couple hours. Your professionalism and promptness was invaluable to me.

Thank you once again.”

A Google User
Overall Service: Excellent
The name says it all. Professional!

A Google User
Overall Service: Excellent
Great service, as always. They were clear on all quotes and stayed late for me to pick up the car. I recommend without hesitation


A Google User
Overall Service: Excellent
I very rarely write reviews, but felt after the excellent service I received from Tommy and Elliot last week I had to tell others. My car was make a loud squealing noise when I tried to stop so I drove in to see if I could get an estimate. Elliot got my car right in (and they were very busy) so I didn’t have to pick my kids up with a car that had brake problems. The mechanic showed me that my brake pads were dangerously low and needed to be replaced. I don’t know alot about cars so it was nice to have him explain what the brake pads did and the rotors. They ordered the parts and had be back on the road in less than 2 hours. Thank you Professional Autmotive. You name truely speaks for what you do.

A Google User
Overall Service: Excellent
Wonderful, professional, courteous, thoughtful, and very skilled team of guys. I took my Tahoe there for an alignment and new tires. It drives great now! In the past I have had the same work done by other shops in greenwood, but it always still seemed to not track well and the steering also continually made a popping sound when turning in a parking lot. The other shops couldn’t find the popping noise, nor could they quite get the alignment right. Now there is no noise and it tracks wonderfully. They really know how to tighten things up and align it right :-). Thanks Professional Automotive!

A Google User
Overall Service: Excellent
I had my 100k mile maintenence done on my 2003 Honda Accord done here. They hooked me up with the works. My car has never run better. They were professional, courteous, and extremely cost effective. I had several other estimates done for the same work and noone could even come close to these guys. They said my car would be done by 11:00 AM Tuesday morning, and guess what…IT WAS!! They even give free car washes for service as small as an oil change. Amazing place… CHECK IT OUT!

A Google User
Overall Service: Excellent
I recently went to get my oil changed before a vacation to the mountains. I was very pleased at the pricing and the quality service in which I was provided. They were very professional and completed the service in a timely manner. I am needing my car tuned up and will be going to see them after the first of the year. Thanks again for the GREAT service!

Jordan Cox
Overall Service: Excellent
I recently had my work truck serviced at Professional Automotive Services. We all know that time=money and they had me back on the road quicker than I could have imagined and the quality was outstanding, something that is very important to a small business owner such as myself. Professional Automotive is certainly part of the pulse of Greenwood and I will take my vehicle there for any service I need.

The feedback we receive from our customers is valuable, and tells us how well we are fulfilling our mission statement
“In a clean and orderly environment, we are dedicated to providing everyone who enters the doors of Professional Automotive the highest quality, professional service humanly possible. Leaving every customer with the feeling of order, trust, value, and friendliness, confident of a job well done, and the desire to return and experience it once again.”

According to the feedback from our customers, we are succeeding at our mission – and there is no better feeling for us than that.